Tips & tricks

Good-quality pictures allow us to process your application more quickly. Please, follow the tips below to send us great pictures:

The picture must be clear and sharp. Make sure there is no blurriness or reflection.
The lighting conditions on your picture need to be as uniform as possible.
Verify that your ID and/or your face is the only thing featured in the picture. Try not to capture objects in the foreground or the background.
Have your selfie look as much as you do on your ID. For instance, do not wear glasses on your selfie if you are not wearing them on your ID.

Please note that your device might ask you an authorization for us to access your camera or your files. You must say yes to go forward.

Camera snapshot

Get Verified

We require customers to get verified when they want to raise their transaction limits at our ATM and Counter locations. We will not share your information, but we need it to comply with government regulations. We might also require you to get verified if we need more information about you.

Personal information

First name*

Middle name

Last name*

Day of birth*

Month of birth*

Year of birth*

Job or occupation*

Why do you want to use bitMachina?*

Contact information

Address (no apt/unit)*

Apt/Unit

City*

Zip code*

Country*

State/Province*

E-mail address*

Phone number*

Identity verification

Identity document (ID) issuing country

Type of identity document (ID)

Front of ID*

Nothing uploaded

File is uploaded

Back of ID*

Nothing uploaded

File is uploaded

Selfie*

Selfie holding ID*

Nothing uploaded

File is uploaded

Copy of documents (less than 3 months old)

Utility bill*

Nothing uploaded

File is uploaded

Credit card or bank statement*

Nothing uploaded

File is uploaded

Promotions

I wish to be informed regarding future promotions, discounts, services and authorize bitMachina to send me educational and news-related content.

Consent

I declare that the submitted information is accurate and valid. I consent to submit this information to bitMachina for identification purposes. I acknowledge that bitMachina may communicate with me through email, SMS, phone, or any other channel deemed suitable for identification purposes.*

Be patient

Your application is being reviewed. It might take a few minutes. DO NOT REFRESH OR QUIT THIS PAGE!

Sent

Your application has been sent. You will receive an email and a SMS in the following minutes.

Please click on the link we sent you and follow the instructions to upload your ID and selfie.

You can call us at 343-308-6313 for immediate assistance.

Already sent

We already have an application from you. You don't need to send anymore information to us.

An error happened

The server was unable to handle your request. Please, fill the form again. If you still encounter this issue, contact us.